Privacy Policy

This Privacy Statement (“Statement") applies to persons anywhere in the world who uses the Big Cat mobile.

We collect information you provide directly to us, such as when you:

(a)    create or modify an account with us or

(b)   contact customer support

(c)    otherwise provide us with your personal data or

(d)   use of any related services connected to Big Cat

This information may include: name, email, phone number, postal address, profile picture, payment method and other information you choose to provide.

When you access the Big Cat mobile app, we will automatically collect your data, which may include[RS1] :

(a)    browser type

(b)   IP address[RS2] 

(c)    Language

(d)   Operating system

(e)    Cookies and the ID location of your device

(f)     Demographic and geographic information

(g)   Transaction information

(h)   The pages/ videos you view

(i)     Length of time spent on pages/videos

(j)     The services you use and the manner in which you use such services

(k)   The date and time of your visit

(l)     Metadata, log files, error logs,

(m)  Demographic and geographic information

(n)   Hardware and software information

(o)   Usage and preference information

This data is collected for analysis and evaluation in order to improve Big Cat, the services we provide and to enhance your experience by providing you with better services and benefits that you shall be entitled to.

To the extent that such data is maintained in a manner that identifies your name or contact information, it will be treated as personal data. Any other data will be treated as non-personal data.

 [RS1]Pls see below list and add or delete as required

 [RS2]Do these 2 apply to a mobile app?

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the Big Cat app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the Big Cat app seeks before you first use the app, and your use of the app constitutes your consent. Sometimes these permissions require more explanation than the platforms themselves provide, and the permissions we request will change over time.

We may also receive information from other sources and combine that with information we collect through our Services, such as if you choose to link, create, or log in to your Big Cat account with a payment provider (e.g., Google Wallet) or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.

The information we collect from users helps us improve our app, Services, from user-friendliness of the site to customer service requests. This also includes directly contacting users regarding their inquiries. The information collected from users helps us better understand our audience and develop personalized user experience.

Depending on user permission and information, data collected may be used for:

i.                 Creating or maintaining any account or profile you may have with us;

ii.                Tracking your activity on the Big Cat mobile app;

iii.              Verifying and carrying out financial transactions in relations to any payments or transfers you make;

iv.              Carrying out research and analytics on our users demographics and behaviour;

v.                Personalize and enhance your user experience

vi.              To personalize our communication we send you and the events or information we think you may find useful or which you have requested from us or have expressed an interest in;

vii.             Verifying your eligibility for certain marketing or transaction evets or other features of Big Cat

viii.           Enforcing our terms of use;

ix.              Communicating with you regarding your account and the latest developments in Big Cat

x.                Direct and indirect promotional activities;

xi.              Distribution of brochures, newsletters and other marketing and engagement materials about Events, Products and/or Services sold on our platform;

xii.             Internet based advertising;

xiii.           Delivering any Products and/or Services or information requested by you;

xiv.           Responding to complaints or account enquiries;

xv.             Any other related activity (such as news and updates).

However, users who do not wish to receive such information can unsubscribe from them.

Unless permitted by applicable laws and regulations, we will obtain consent from you if we wish to use your Personal Identification Information for purposes other than those stated in this Privacy Policy.

"Personal Identification Information" means any personal Identification information provided by you including but not limited to Name, Contact Number, Email Address, National Identity Card/ Passport/ Driving License Number, Address, photographic image, and information obtained by us in the course of providing any Products and/or Services.

Your Personal Identification Information will be shared solely with Big Cat, its managing and associate Companies and relevant persons providing essential functions to Big Cat.

No Personal Identification Information obtained by us is sold or made available to third parties unless we are legally required to do so. We will not share non-public personal information with non-affiliated third parties without your prior consent.

If you have provided consent and wish to withdraw it or if you prefer not to receive marketing communications from us in any form, please inform us by writing to the address in the Contact section set out below. Any such request should clearly state details of the personal data in respect of which the request is being made.

We may share the information we collect about you, including Personal Identification Information as described in this Statement or as described at the time of collection or sharing, including as follows:

We may share your information:

• With our managing and associate companies, companies that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;
• With service providers, consultants etc who need access to such information to carry out work on our behalf;
• In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
• If we otherwise notify you and you consent to the sharing; and
• In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

You are responsible for the accuracy and completeness of the Personal Identification Information provided to us. However subject to the extent you have made available to us, we will make reasonable measures to maintain complete, current, and accurate records of your Personal Identification Information. You are obliged to bring to our attention of any change or alteration to the said information for which shall be corrected within a reasonable time from the receipt of written notification by you of the same.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our mobile app.

If any part of our app contains links to other websites or are integrated with social sharing features or other related tool, which let you share actions you take on our website or app with other apps, sites, or media, those sites may not operate under this Privacy Policy. You are advised to check the privacy statements on those websites, apps and social sharing platforms to understand their policies on the collection, usage, transferal and disclosure of personal data.

Payments made on the platform are processed by third party payment processors. Big Cat exercises no control over the applications used by payment processors.  These applications will collect Personal Data (including financial information of the User] to enable processing of User’s payment.  Such information will include User’s bank account, credit / debit card numbers, amount paid and or charged to the card / bank account. Big Cat does not capture or retain any such information except payment confirmation from the third party service provider.

We together with our directors, officers, employees or affiliates’ will not be responsible if unauthorized persons breach our security control measures resulting in the app being hacked or presenting inaccurate information etc, despite our best efforts to maintain the integrity of our app

You may correct your account information at any time by logging into your account. If you wish to cancel your account, you may do so. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

You may correct your account information at any time by logging into your account. If you wish to cancel your account, you may do so. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

We may also seek permission for our app’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. The Android platform does not provide such a setting.

We reserve the right to change this Privacy Policy as a whole or any part hereof from time to time at its sole discretion with or without notice to the customer. We encourage you to periodically review the Statement for the latest information on our privacy practices.